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| Location: |
Rocky Hill, CT United States |
| Position Type: |
Full Time |
| Post Date: |
01/07/2026 |
| Expire Date: |
02/07/2026 |
| Job Categories: |
Administrative and Support Services, Financial Services, Government and Policy |
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Eligibility Services Worker
Location Rocky Hill, CT
Date Opened 1/5/2026 12:00:00 AM
Salary $63,509 - $79,633/year (*New state employee start at the minimum)
Job Type Open to the Public
Close Date 1/12/2026 11:59:00 PM
Ready to make a difference by helping veterans access the benefits they deserve?
Join us in serving those who served!
The State of Connecticut Department of Veterans Affairs (DVA) is seeking a dedicated Eligibility Services Worker to support our Fiscal Services Division. This role is essential in assisting veterans and their families with benefit eligibility, applications, and casemanagement. If you have experience in client services, benefits processing, and want your work to directly impact the lives of our nation's heroes, this is the opportunity for you! See below for details.
POSITION HIGHLIGHTS:
Location: Rocky Hill, CT
Work Hours: Full-time, 40 hours per week
Schedule: Monday through Friday, 7:30 AM - 4:00 PM
Work Environment: Hybrid
WHY THE STATE OF CONNECTICUT:
Explore our comprehensive State Employee Benefits Overview to see what we offer
Enjoy endless opportunities for professional growth and development
Embrace a healthy work/life balance tailored to all employees
DISCOVER THE OPPORTUNITY TO:
Build a meaningful career dedicated to supporting those who have served our country
Help veterans and their families access the benefits and resources they deserve
Make a lasting impact by guiding clients toward stability and success
Contribute to the public sector in a role that truly changes lives
Collaborate with a passionate team committed to honoring and assisting Connecticut's veterans
MORE ABOUT US:
For over 140 years, Connecticut Veterans Affairs has been caring for its Veterans and their dependents. As a Department, we believe in "serving those who have served." Veteran cemeteries are a shrine to the memory of our Veterans who have passed. Connecticut Veterans Affairs takes great pride in maintaining these shrines to the very highest standard. The State Veterans Cemetery in Middletown is the largest state-operated Veterans cemetery in connecticut and is the final resting place for over 16,000 Veterans and their family members.
Qualifications & Requirements
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Five (5) years of experience in the determination of client eligibility for public assistance or investigation of client capital assets in relation to eligibility determination.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of the experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in a closely related area may be substituted for the General Experience.
Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
Experience interviewing clients to determine benefit eligibility.
Experience providing client orientation to support services.
Experience assisting clients with benefit applications and providing follow-up support, including responding to request for additional information or denial explanations
Experience with case management.
Experience communicating with the Veteran population
Experience working with federal or state benefit programs, such as Veterans Affairs, Medicare, or Medicaid
Experience managing and tracking client benefits using data systems and spreadsheets
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| Website: | https://www.jobapscloud.com/CT/sup/BulPreview.asp?R1=251230&R2=3261SH&R3=001 |
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